Use of SEA posters posted around center as well as loaded onto TV monitors hanging in various buildings on center to announce survey dates. We announce the survey dates to students at town hall meetings, as well as share feedback reports with them when they are available. All instructors announce in their classrooms when the survey is available and allow time each day of the survey for students to log onto their accounts to take the survey. In addition, the SPO offers merit points that students can use in the SPO store. Students show the SPO their “thank you” e-mail and can redeem the points for items in the store (Snack goodies, hygiene products, cards, notebooks, etc.). There are points for taking the survey (50 points) And then different bonus points associated with the day the survey was taken (another 50 points for taking on 1st day, 45 points, for on 2nd day, etc.)
Our center utilized everyone on center to talk to students and remind them about the importance of completing the survey. The survey was discussed in student business meetings, academic and trade classes, and residential during the roll call hour. Once students completed the survey, they would bring their confirmation email to the poc and their Name was entered in a raffle. Students understood that their completion of the survey was an opportunity for us to look at and review their concern based on their feedback. The bottom line is that we created an atmosphere of buy-in that is mutually beneficial.
