About two weeks prior to the survey, our dorm staff will start reminding students that the survey will be arriving in their email. Once the survey actually begins, dorm staff remind the students every day during dorm accountability meetings. Posters are put up around our center about a week before the survey starts. Our most successful activity has been to bring pizza/Soda to one of the dorm meetings during the survey period. The students are then told that they can have a couple slices of pizza and a soda if they complete the survey. We take the students at their word that they completed the survey when they come over for the snack. And, of course, new students who did not receive the survey also get the snack.

Our center utilized everyone on center to talk to students and remind them about the importance of completing the survey. The survey was discussed in student business meetings, academic and trade classes, and residential during the roll call hour. Once students completed the survey, they would bring their confirmation email to the poc and their Name was entered in a raffle. Students understood that their completion of the survey was an opportunity for us to look at and review their concern based on their feedback. The bottom line is that we created an atmosphere of buy-in that is mutually beneficial.